Warranty Registration

To register your warranty, please download the PDF, fill out the form and send it back to us at info@longevityacrylics.com

At Longevity Acrylics Inc. we manufacture our bathware to the highest quality standards in the industry. We are so proud and confident of our products that we offer The Best Warranty in the Business. You can relax knowing that your Longevity Acrylics product will provide you with years of worryfree comfort.

Longevity Acrylics Inc. warrants to the original purchaser that its acrylic bathware product(s) will be free from defects in material and workmanship under normal use and service for as long as the original purchaser owns the product. This Lifetime Warranty does not apply to whirlpool or therapeutic components, seats, grab bars, shower doors, acrylic shower bases or other accessories manufactured or supplied by Longevity Acrylics Inc. There are Limitation periods on these items may be found below under Warranty Limitations.

This Lifetime Warranty does not apply to commercial installations. The warranty for commercial installations is limited to 3 years. This Lifetime Warranty shall be considered null and in the following circumstances: if the Longevity Acrylic Inc. product has been moved from its initial place of installation; if it was not installed in accordance with Longevity Acrylics Inc. instructions; or if it has been modified in a manner inconsistent with the product as shipped by Longevity Acrylics Inc.

This Lifetime Warranty shall be considered null and void if the product has been subject to faulty maintenance, misuse, accident or other damage. If you use a rubber or plastic antiskid mat, make sure to remove it after every shower to avoid harming the surface finish. Any claim will be considered null and void if a rubber or plastic antiskid mat has been used improperly.

Proof of purchase will be required when making a warranty claim under the Lifetime Warranty – save your sales receipt.

Upon inspection by an authorized Longevity Acrylics Inc. representative, if the unit is found to have a factory defect, it will be repaired. It is at Longevity Acrylics Inc. sole discretion to repair or exchange the product under the Lifetime Warranty. This Lifetime Warranty does not cover any labour or other costs of removal or installation. Longevity Acrylics Inc. will not be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defectiveproduct, all of which are expressly excluded from the Lifetime Warranty.

This Lifetime Warranty shall be governed in all respects by the laws of the Province of Ontario and the undersigned herby irrevocably attorn to the jurisdiction of the courts of Ontario in respect of all matters arising out of this Lifetime Warranty.

Warranty Limitations apply:

Acrylic Bathware* Lifetime Warranty*
Grab Bars / Shower Rods 2 yrs*
Shower Doors 10 yrs*
Acrylic Shower Bases 10 yrs*

*3 year on commercial applications